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Self-Help Resources

Check here for answers to common questions about using DOCLINE.

DOCLINE Online Manual
Includes step-by-step instructions on getting started and using DOCLINE.

DOCLINE System Requirements
Minimum system requirements, browser settings.

Contact Web Forms

Contact NLM about DOCLINE
For technical questions, comments or issues regarding DOCLINE.

Get help using or learning DOCLINE
Ask questions about using DOCLINE, including eligibility, training, user IDs, routing tables, and serial holdings.

Contact NLM's Interlibrary Loan Unit (ILL)
For questions regarding interlibrary loan services or ILL requests filled by NLM.

If you need immediate assistance, please call 1-888-FINDNLM (United States) or 301-594-5983 (International). To reach the DOCLINE Service Desk, press 2.